Medical Aid - Incorrect contributions

Modified on Mon, 13 May at 9:26 AM

If the Medical Aid Deduction is not coming through with the expected amount check:

- that the employee master record for the employee has been set up correctly with the member and spouse details and the number of dependents and children covered by the scheme.

- that the contributions are set up for them under the medical aid schemes or vice versa.

- The other reason could be that the commencement dates are not set up.

- Contribution amounts are not typed in correctly.


See this link for more information about setting up the Employee Master with those covered by the Medical Aid scheme.

See the heading 'Deduction - Medical Aid' under this link for more information about setting up Medical Aid contribution rates.



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