Registration Problems

For more information about the steps to follow see this link: Registration details (see heading 'Running the Installation)

If the registration does not go through this could mean that:

- You have incorrectly entered registration details, or 

- The number of employees on your system have exceeded the number of employees allowed on your user licence, or

- the site number has changed possibly because of a re-installation of the software or changes to your operating system.

- Moved the payroll to another computer.

For more information about the steps to follow see this link Registration details (see heading 'Running the Installation')

If there are too many employees it may be that there is a redundant payroll in the system.  To exclude this payroll from the number of active employees in the employee count consider making that payroll dormant.

If there are still too many employees see FAQ Topic 'Registration - Employees Exceeded'.