Belina - Charges

Telephone, email, WhatsApp, and SMS support are covered in the cost of the User License.

Belina charges for training services provided beyond implementation training.  Charges are also raised for services provided working on client's data or computer hardware.

Hourly Charge: 

Belina charge for on-site visits.  There is a minimum charge of one (1) hour plus mileage charged at the prevailing hourly charge out and mileage rates.

Office visits:

Belina charge for office support provided where we work on a User's data or hardware.  There is a minimum charge of one (1) hour charged at the prevailing hourly charge-out rate.

TeamViewer support:

Belina charge for office support provided where we work on a user’s data or hardware.  There is a minimum charge of a quarter of an hour (0.25) charged at the prevailing hourly charge-out rate.

To download TeamViewer, click: TeamViewer for Windows

Mileage Rate: 

Our mileage rate covers a portion of time spent traveling fuel, maintenance, and vehicle replacement costs as well.

Note: These policies are given as a guideline only.  Belina reserves the right to change these policies from time to time.