A message stating 'Employees Exceeded' means that the total number of active employees in the payroll has exceeded the number of employees allowed on the payroll licence.
If you are not sure why your payroll is saying that you have exceeded the number of employees:
- Check the details shown under the 'Utilities' then 'System Information' menu options.
- This will show you the number of payrolls set up in the system
- It will also show the total number of employees in all payrolls.
You may find that you have a payroll that is not being used for some reason or you may find that there are terminated/ discharged employees are being counted. This can happen if there are contract workers that have been kept in the payroll and marked as 'Active' even though they are currently not on contract.
Normally we advise that the payroll should not be deleted. An alternative is to make the payroll 'Dormant' which means that the employees are not included in the count of active employees for the User Licence.
See this link To make a payroll dormant.
If there is a payroll that is not needed for any reason, then it may be deleted. See this link to delete an unwanted payroll.
To discharge employees that are still active on the payroll but should have been discharged.
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